Win Back Lapsed Salon Clients Automatically
"Your old regulars are one message away. The system sends it."
A client who used to come in every 3 weeks and has been absent for 2 months needs a nudge. LookUpz identifies them automatically and sends a personalised WhatsApp with an offer — no manual effort needed.
From setup to result,
three steps.
Define 'Lost' threshold
Set the number of days of absence that qualifies a client as Lost — typically 45 to 90 days depending on your service frequency.
Win-back campaign is configured
Write the WhatsApp message and the offer (e.g., 20% off or free add-on). Set it to send automatically when a client crosses the threshold.
Clients return, tag updates
When the Lost client books and returns, their tag automatically updates to Regular — and the win-back campaign stops sending.
Why it matters for
Salons.
Fully automated
Once set up, win-back messages go out without any staff action — working in the background around the clock.
Highly targeted
Only clients who've crossed the absence threshold receive the win-back offer — not your regulars, not your VIPs.
Measurable ROI
Track how many Lost clients returned after receiving a win-back message — clear data on campaign effectiveness.
Offer control
Change the win-back offer anytime — seasonal promotions, festive discounts, or new service introductions all work.
Built for every
beauty business.
Select your industry to see exactly how this feature applies to you.
"Your old regulars are one message away. The system sends it."
Win Back Lapsed Salon Clients Automatically
A client who used to come in every 3 weeks and has been absent for 2 months needs a nudge. LookUpz identifies them automatically and sends a personalised WhatsApp with an offer — no manual effort needed.
Works better with these.
Auto-Tag Salon Clients: VIP, Regular, New, Lost
Your best clients, automatically recognized at every visit.
WhatsApp Campaigns for Salon Clients
New stylist joining. Weekend offer. Diwali package. One message, everyone hears it.
Birthday & Anniversary Celebration Alerts
The best time to make a client feel seen is their birthday.
Want this running in your
salons today?
"Our team walks you through everything on day one."