Lost Client Win-Back Automation
"60 days gone. One WhatsApp message. They come back."
Automatically identify clients who haven't visited in a defined period and trigger a targeted WhatsApp message with a personalised offer — without you lifting a finger.
From setup to result,
three steps.
Define 'Lost' threshold
Set the number of days of absence that qualifies a client as Lost — typically 45 to 90 days depending on your service frequency.
Win-back campaign is configured
Write the WhatsApp message and the offer (e.g., 20% off or free add-on). Set it to send automatically when a client crosses the threshold.
Clients return, tag updates
When the Lost client books and returns, their tag automatically updates to Regular — and the win-back campaign stops sending.
Why it matters for
Beauty Parlours.
Fully automated
Once set up, win-back messages go out without any staff action — working in the background around the clock.
Highly targeted
Only clients who've crossed the absence threshold receive the win-back offer — not your regulars, not your VIPs.
Measurable ROI
Track how many Lost clients returned after receiving a win-back message — clear data on campaign effectiveness.
Offer control
Change the win-back offer anytime — seasonal promotions, festive discounts, or new service introductions all work.
Built for every
beauty business.
Select your industry to see exactly how this feature applies to you.
Works better with these.
Automatic Client Tagging (VIP, Regular, New, Lost)
Know who your best clients are. Without guessing.
WhatsApp Broadcast Campaign Sender
Send one message. Reach every client. Done in 60 seconds.
Birthday & Anniversary Celebration Alerts
The best time to make a client feel seen is their birthday.
Want this running in your
beauty parlours today?
"Our team walks you through everything on day one."