Privacy Policy

Introduction

Welcome to LookUpz Software, which encompasses our specialized applications: LookUpz for Beauty & Wellness and LookUpz for Retail. These platforms are proudly owned and operated by Third Zone Technologies Pvt. Ltd.

We respect your privacy and are committed to protecting your personal and business data. This privacy policy explains how we collect, use, and safeguard your information when you use our suite of applications to manage your salon or retail business.

Information We Collect

To provide our comprehensive management tools, we collect the following types of information:

• Personal Identification Information: Your name, email address, phone number, and account credentials.
• Business Information: Salon or retail store name, physical address, services offered, inventory data, and business registration details.
• End-Customer Data: Information regarding your clients or customers (such as appointments, purchase history, and contact details) that you input into our software. (Note: You maintain ownership of this data; we only process it to provide our service).
• Usage Data & Analytics: How you interact with our apps, features used, and time spent on the platform.
• Device Information: IP address, browser type, operating system, and mobile device identifiers.

How We Use Your Information

We use the collected information for the following purposes:

• Providing, operating, and maintaining the LookUpz Software suite.
• Processing transactions and sending related business documents (e.g., invoices, receipts).
• Providing responsive customer support and technical assistance.
• Analyzing usage trends to improve user experience and develop new features for both salon and retail environments.
• Communicating with you regarding platform updates, security alerts, and promotional offers.

Data Security

We implement industry-standard security measures to protect your personal information and your clients' data against unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of electronic transmission or cloud storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may employ third-party companies and individuals to facilitate our software (such as cloud hosting providers, payment gateways, and analytics tools). These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

Depending on your jurisdiction, you have the right to:

• Access and receive a copy of your personal data.
• Correct any inaccurate or incomplete data we hold about you.
• Request the deletion of your personal data.
• Object to or restrict the processing of your data.
• Request data portability to transfer your data to another service.

Changes to This Privacy Policy

Third Zone Technologies Pvt. Ltd. may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and occasionally sending an email notification to registered users.